We offer a full backup service for all TruTest Weighing and EID devices. Contact us and we will arrange to pick it up from you by courier and service them here in O’Donovan’s Technical Support Service department in Coachford Co.Cork. We will then send it back to you by courier. We don’t just sell TruTest, we back you up when you need us!
The €100+vat (13.5%vat) covers collection and delivery of your loadbars, Indicator or EID reader to O’Donovan’s and back to you. The fee also covers, labour and consumable items (sealant, glues, tapes, etc..) Any replacement parts will be charged per unit unless covered by warranty. Warranty is 2 years from the date of purchase and covers parts only warranty does not cover damage, misuse or shipping charges. https://www.livestock.tru-test.com/en/product-warranty
Our O’Donovan technical support team aim to deliver prompt and quality repair service for our customers. When we receive your items we follow a stringent inspection protocol prior to repair, we will then contact you with details of the repair. If there are any extra costs from items outside of the warranty you will be contacted first. Trutest Weighing Scales Servicing And Repairs Terms Are Below